We are confident you will love your Shirinn purchase, however, should you change your mind you can return your item within 14 days where we will be happy to arrange an exchange or a full refund for you. All returned items must be unworn and in their original condition. Please email us at contact@shirinn.com stating the reason for your return, and pack your parcel securely in the Shirinn packaging in which the item was delivered. We recommend that returns be sent via Royal Mail Special Delivery service. We cannot be held responsible for the non-delivery of returned goods. Please note that we cannot offer a refund or exchange on special orders or personalised items.

We offer complimentary Royal Mail Special Delivery for online orders required to be shipped within the United Kingdom. Orders placed before 15:00 GMT Monday to Friday will be delivered the next working day excluding Saturdays and Bank Holidays. For all delivery requirements outside of the UK or to check the status of an order, please contact email contact@shirinn.com

You can prevent tarnishing by wearing your silver jewellery often, as the oils in your skin help clean the silver. Avoid exposure to household chemicals, sweat, chlorinated water, and substances containing sulfur (e.g., mayonnaise, eggs, mustard). Additionally, remove your jewellery before sunbathing or swimming.

Yes, you can use homemade solutions such as: Baking Soda and Water: Make a paste and use a cloth to apply it. Olive Oil and Lemon Juice: Mix 1/2 cup lemon juice with 1 tsp olive oil and use a cloth. White Vinegar and Baking Soda: Soak the jewellery in a solution of 1/2 cup vinegar and 2 tbsp baking soda. Baking Soda, Salt, Aluminum Foil, and Boiling Water: Use a chemical reaction to clean tarnish.

To maintain your gold-plated jewellery, avoid spraying perfumes or other sprays while wearing it. Ensure lotions or creams are absorbed before wearing. Remove the jewellery when exercising, doing heavy work, or swimming to avoid tarnish from sweat and chemicals.

To avoid scratches, wrap your jewellery in a soft cloth after cleaning or store it in a jewellery box separate from other types. Use small zip-lock bags for storage and keep different metals separate to prevent tarnishing. Store in a dry area.